Sabre Court

Updated 14 December 2019

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

Inspection team

This inspection was carried out by one inspector.

Service and service type

Sabre Court is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

We gave a short period notice of the inspection because it is a small service and we needed to be sure that the provider or registered manager would be in the office to support the inspection.

What we did before the inspection

The provider was not asked to complete a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report.

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. We used this information to plan our inspection.

During the inspection-

We spoke with five people who used the service and five members of staff including the registered manager and nominated individual. The nominated individual is responsible for supervising the management of the service on behalf of the provider.

We reviewed a range of records. This included two people’s care records and associated medicine records. We looked at two staff files in relation to recruitment and staff supervision. A variety of records relating to the management of the service, including policies and procedures were also reviewed.

Updated 14 December 2019

About the service

Sabre Court is a residential care home providing personal care and support for up to 11 people with mental health needs who have issues with alcohol misuse. There were 10 people using the service at the time of the inspection.

People’s experience of using this service and what we found

People experienced good outcomes because they received consistent, safe care. Positive, safe and stable relationships in place helped to build people’s self-esteem and confidence. Staff knew people well and understood what was important to them.

Managers supported staff to develop their skills and knowledge to provide high quality care and enhance people’s lives.

The provider promoted vision and values, which placed people at the heart of the service they received and safeguarded their health and wellbeing. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People's support focused on them having as many opportunities as possible for them to support good health, gain new skills and become more independent.

Robust systems to monitor the service were in place and make sure people received good standards of care.

People told us the service was well managed and they liked staff. Effective management systems and processes were followed so the building and equipment were well maintained and clean.

Staff were well trained to carry out their roles. People's care was planned and delivered to meet their individual needs. The home was designed to enable people to be as independent as possible.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 26 April 2017).

Why we inspected

This was a planned inspection based on the previous rating. We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.