Background to this inspection
Updated
11 November 2020
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a review of infection control and prevention measures in care homes.
The service had been identified for use by the Local Authority as a designated care setting in response to the Winter Plan for people discharged from hospital with a positive Covid-19 status. This inspection was to ensure that the service was compliant with infection control and prevention measures.
This inspection took place on 22 October and was announced.
Updated
11 November 2020
About the service: Snydale is a care home which was providing personal care for up to 50people aged over 65, who may be living with dementia. There were 43 people using the service at the time of the inspection. There were a further two people in hospital.
People’s experience of using this service:
¿ Improvements to the management of medicines and quality audits have been made since our last inspection in December 2017.
¿The service met the characteristics of Good in all areas; more information is in the full report.
¿ Staff were kind and caring and there were sufficient numbers to keep people safe and to meet their care needs.
¿ People were supported by staff who were motivated, enjoyed their job and felt well supported through supervision and training.
¿ Care plans were up to date and detailed exactly what care and support people wanted and needed.
¿ Risk assessments were in place and showed what action had been taken to mitigate any risks which had been identified.
¿ People felt safe at the home and appropriate referrals were being made to the safeguarding team when necessary.
¿ Medicines were being administered safely and people’s health and dietary needs were met.
¿ Activities and outings were arranged to keep people occupied.
¿ The home was well maintained, clean and tidy.
¿ There was a complaints procedure available which enabled people to raise any concerns or complaints about the care or support they received.
¿ The registered manager provided staff with leadership and was very approachable. Audits and checks continued to be used to drive improvements to the service people received.
¿ People’s feedback was used to make changes to the service, for example, to the menus and activities.
Rating at last inspection: Requires Improvement (report published 31 January 2018). The overall rating has improved following this inspection.
Why we inspected: This was a planned inspection based on the rating at the last inspection.
Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk