The Care Quality Commission
  • Hospital
  • Independent hospital

InHealth Community Diagnostic Centre - Fitzrovia

Overall: Good read more about inspection ratings

Badur House, 40-44 Newman Street, London, W1T 1QD (020) 7637 2888

Provided and run by:
United Open MRI Limited

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about InHealth Community Diagnostic Centre - Fitzrovia on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about InHealth Community Diagnostic Centre - Fitzrovia, you can give feedback on this service.

30 August 2022

During a routine inspection

This was the first time we have rated The London Upright MRI Centre. The London Upright MRI Centre is operated by InHealth Group and was registered by the Care Quality Commission (CQC) to provide Diagnostic and Screening Procedures in April 2011. We inspected this service in 2013 but did not rate it as at this time the CQC did not rate services providing diagnostic and screening procedures.

We rated it as good because:

  • The service had enough staff to care for service users and keep them safe. Staff had training in key skills, understood how to protect people from abuse and managed safety well.
  • Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of the service users.
  • Staff treated service users with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions.
  • Managers had the skills and abilities to run the service and were visible and approachable. Staff felt respected, supported and valued. Staff were clear about their roles and accountabilities.

However:

  • Furniture in the waiting area was not easily wipeable to maintain cleanliness and prevent cross infection.
  • Not all staff had completed their mandatory training for basic life support.

17 October 2013

During a routine inspection

People who use the service were given appropriate information and support regarding their care or treatment. The provider's website informed patients' on how to prepare for a Magnetic Resonance Imaging (MRI) scan. There was a frequently asked questions section on what people should expect from the procedure and safety issues to be aware of. One patient told us ''all information was clear from the website.''

Care and treatment was planned and delivered in a way that was intended to ensure patient safety and welfare. There was several safety checks carried out with patients before their scan appointment was booked.

People were protected from unsafe or unsuitable equipment. There was a service maintenance contract in place for the MRI scanner. The scanner was last fully serviced in May 2013. We were told that actions identified from the last service had now been addressed. Where there had been issues with parts of the scanner, an action plan was put in place to mitigate these issues from occurring again.

22 December 2011

During a routine inspection

People told us that they were happy with the service provided. They said that the clinic was calm and staff were reassuring, especially in dealing with claustrophobic patients. They reported that staff were friendly and welcoming. They told us that the clinic was excellent at getting results back to patients.