Spennymoor Care Home Limited

Updated 22 December 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 9 December and was announced

Updated 22 December 2020

About the service

Spennymoor Care Home is a large detached property in the Smithills area of Bolton. The home is registered to provide personal care and support for up to 19 older people.

People’s experience of using this service and what we found

People said they felt safe living at Spennymoor. Safeguarding procedures and health and safety measures and checks were in place. Staffing levels were sufficient to meet people’s needs and the service had a robust recruitment system. Medicines were managed safely at the home. Spennymoor was extremely clean and had scored highly in a recent external infection control audit.

Appropriate initial assessments were carried out prior to people being placed at the home. Care plans were person-centred and included people’s preferences and choices. People’s wishes for when they were nearing the end of their lives were recorded within the care plans. These documents were reviewed and updated regularly.

Staff had a thorough induction and training was on-going. The food was plentiful balanced and nutritious and people were given choices. People’s health needs were monitored and GPs contacted when required. People had furnished their rooms with their own possessions to help personalise them. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People felt staff were kind and caring and treated them with compassion. The staff had good relationships with relatives and friends of people who used the service and communicated well with them. People told us their privacy and dignity were respected and we observed staff ensuring this was done. A range of activities was on offer.

The registered manager was available within the home on a regular basis to deal with any concerns as they arose. The management team was committed to monitoring quality to help maintain consistent standards of service delivery. Staff we spoke with were clear about their roles and responsibilities and all displayed enthusiasm and passion for the job. The registered manager had an open door policy and people who used the service, relatives and staff all felt they could speak to them at any time.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 27 January 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.