Parkside Residential Home

Updated 15 February 2022

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.

This inspection took place on 18 January 2022 and was announced. We gave the service approximately 24 hours notice of the inspection.

Updated 15 February 2022

About the service

Parkside Residential Home is a care home registered to provide accommodation and personal care for up to 30 people. At the time of the inspection there were 26 people living at the service.

People’s experience of using this service and what we found

People told us they felt safe. There were enough staff to support people with their physical and emotional needs.

People were supported with their medicines in a safe way. The risks to people had been assessed and people and where appropriate their relatives had been involved in planning their care.

We found improvements were required in relation to the stimulation and activities available for people. We have made a recommendation about this.

People's nutritional needs were understood and met. People were supported to have access to healthcare professionals when needed.

People were involved in making decisions about their care and support and their consent about the care offered was obtained. People were supported by a staff team who were kind and caring. Staff respected people's privacy.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Recruitment checks had been carried out to ensure staff were suitable to work at the service. Staff received an induction and on-going training in all relevant areas.

There were systems in place to monitor the quality and safety of the service being provided. People's views of the service were sought through meetings. There was a complaints procedure in place and people knew what to do if they had a concern.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was requires improvement (published May 2018). The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.