Updated 31 August 2017
We carried out an announced follow up focused inspection on 3 August 2017 to ask the practice the following key question; Are services well-led?
We had undertaken an announced comprehensive inspection of this service on the 25 April 2017 as part of our regulatory functions where breaches of legal requirements were found.
After the comprehensive inspection, the practice wrote to us to say what they would do to meet the legal requirements in relation to each of the breaches.
We reviewed the practice against one of the five questions we ask about services: is the service well led? You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for SimplyOne Dental on our website at www.cqc.org.uk.
We revisited SimplyOne Dental as part of this review and checked whether they had followed their action plan and to confirm that they now met the legal requirements. We checked these areas as part of this follow-up inspection and found this had been resolved.
Our findings were:
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations.
Background
SimplyOne Dental is in Ashton-under-Lyne and provides NHS and private treatment to patients of all ages. They also offer implant and sedation services.
The practice is located in a converted three storey terraced property. There is access for people who use wheelchairs and pushchairs. On street parking is available near the practice. The toilet is located on the first floor and is not accessible to wheelchair users.
The dental team includes seven dentists, nine dental nurses, two of whom are trainees and one dental hygiene therapist. The clinical team is supported by a practice manager and a receptionist. The practice has four treatment rooms, one on the ground floor, two on the first floor and one on the second floor.
The practice is owned by a partnership and as a condition of registration must have a person registered with the Care Quality Commission as the registered manager. Registered managers have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run. The registered manager at SimplyOne Dental is the senior partner.
During the inspection we spoke with the registered manager and two dental nurses. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday to Thursday 9.00 am to 1.00 pm & 2.00 pm to 5.45 pm
Friday – 9.00 am to 1.00 pm & 2.00 pm to 5.00 pm
Our key findings were:
- The practice was clean and well maintained.
- The practice had infection control procedures which reflected published guidance.
- The practice had systems to help them manage risk.
- The clinical staff provided patients’ care and treatment in line with current guidelines.
- The practice had effective leadership. Staff felt involved and supported and worked well as a team.