Updated 8 August 2023
We undertook a follow up focused inspection of Bell House Dental Practice on 5 July 2023.
This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements. The inspection was carried out by a CQC inspector.
We had previously undertaken an inspection of Bell House Dental Practice on 28 March 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions.
We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Bell House Dental Practice on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met, we require the service to make improvements and send us an action plan.
We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection, we asked:
- Is it well-led?
Our findings were:
Are services well-led?
We found this practice was not providing well-led care in accordance with the relevant regulations.
The provider had made significant improvements, however a number of the improvements required remained outstanding which meant they had not fully responded to the regulatory breach we found at our inspection on 28 March 2023.
Background
Bell House Dental Practice is situated in Tetbury and provides private dental care and treatment for adults and children.
There is step free access to the practice, via a ramp for people who use wheelchairs and those with pushchairs.
Car parking spaces, including dedicated parking for disabled people, are available near the practice. The practice has made reasonable adjustments to support patients with access requirements.
The dental team includes 1 dentist, 2 dental nurses and a dental hygienist.
The practice has 2 treatment rooms.
During the inspection we spoke with the provider.
We looked at practice policies, procedures and other records to assess how the service is managed.
The practice is open:
- 8.30am to 5pm Monday and Thursday
- 9am to 5pm Tuesday, Wednesday and Friday
- 8.30am to 1pm Friday
We identified regulations the provider was not complying with. They must:
- Establish effective systems and processes to ensure good governance in accordance with the fundamental standards of care.
There were areas where the provider could make improvements. They should:
- Take action to ensure audits for prescribing of antibiotic medicines take into account the guidance provided by the College of General Dentistry.