Springfield Manor Nursing Home

Updated 25 August 2021

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

Our inspection was completed by one inspector.

Service and service type

Springfield Manor Nursing Home is a 'care home'. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided

Notice of inspection

This inspection was unannounced.

What we did before inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and health care professionals that work with the service. We used this information to plan our inspection. We had a call with the Registered Manager and Provider, we also spoke with three people that used the service about their experience of the care provided. We looked at policies and quality assurance records.

During the inspection

We spoke with five members of staff including the registered manager and the deputy manager. We reviewed a range of records including four people’s care records and medicine records. We also spoke with one relative and observed interactions between staff and people.

After the inspection

We reviewed information gathered from the inspection.

Updated 25 August 2021

About the service

Springfield Manor Nursing Home provides care and accommodation for up to 30 people; some have nursing and physical needs and some people are living with dementia. On the day of our inspection 28 people were living at the service.

People’s experience of using this service and what we found

There were sufficient staff at the service to support people with their needs. Staff were aware of the risks associated with people’s care and ensured that people were provided the most appropriate care. People received their medicines when needed and the management of medicines was safe.

People felt safe with staff and staff knew what to do if they suspected abuse. Incidents and accidents were reviewed, and actions were taken to reduce further occurrences.

There was a robust system in place to assess the quality of care provided. People, relatives and staff thought the leadership of the service was good and felt supported by them. Notifications were sent to the CQC where it was appropriate to do so

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update:

The last rating for this service was Requires Improvement (published 9 February 2021). The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection sufficient improvement had been made and the provider was no longer in breach of regulations.

Why we inspected

We carried out an unannounced focused inspection of this service on 7 and 18 December 2020 and breaches of legal requirements were found.

We undertook this focused inspection to check they had followed their action plan and to confirm they were now meeting legal requirements. This report only covers our findings in relation to the Key Questions Safe and Well Led which contain those requirements.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Springfield Manor Nursing Home on our website at www.cqc.org.uk.

Follow up:

We will continue to monitor information we receive about the service until we return to visit as per our reinspection programme. If we receive any concerning information we may inspect sooner. We will continue to work with the local authority to monitor progress.