We carried out a review of the data available to us about 44 Stimpson Avenue on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about 44 Stimpson Avenue, you can give feedback on this service.
44 Stimpson Avenue is a residential care home that was providing residential care for 3 people with learning disabilities or autistic spectrum disorder.
People’s experience of using this service:
• People’s relatives told us they felt their relative was safe and well looked after. Relatives we spoke with gave us positive feedback about staff and the registered manager. Comments included, " I can’t fault the staff.” “The care is excellent and person centred,” and, “The managers and staff are great, they contact me every week.”
• Guidelines and procedures were detailed in outlining any risks for people and detailed the strategies in place to reduce any behaviours and how to keep people safe.
• Risks to people were regularly assessed, reviewed and safely managed.
• The provider had effective safeguarding and whistleblowing systems and policies in place.
• Staff were aware of how to recognise signs of abuse and were knowledgeable about what to do in the event of any concern being raised.
• People were supported by enough appropriately trained staff.
• Staff had been recruited by a robust process to ensure they had the right skills and attributes.
• People had care plans in place detailing how they liked to be supported.
• People received appropriate support with their medicines.
• People were supported to access healthcare professionals appropriately.
• We saw evidence of mental capacity assessments being carried out as required.
• People and relatives were fully involved in all aspects of care planning where appropriate.
• People were supported to have choice and control over their lives, by a consistent staff team who knew them well.
• Staff were clear in their roles and responsibilities.
• People could be confident that staff were trained to support them, the provider ensured staff had access to training and systems were in place to monitor staff performance.
Rating at last inspection:
GOOD (report published 15 September 2016)
Why we inspected:
This was a planned inspection based on the rating at the last inspection.
Follow up:
Going forward we will continue to monitor this service and plan to inspect in line with our reinspection schedule for those services rated Good.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk.
There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Improvements were required to the handling of records and documentation to ensure they were always accessible and relevant. Records relating to the care of people and the running of the home were not all stored together and were disorganised.
People were safe living at the home. Staff understood the need to protect people from harm and abuse and knew what action they should take if they had any concerns. Staffing levels ensured that people received the support they required at the times they needed. There were sufficient staff to meet the needs of the people and recruitment procedures protected people from receiving unsafe care from care staff unsuited to the job.
People received care from staff that were supported to carry out their roles to meet the assessed needs of people living at the home. Staff received training in areas that enabled them to understand and meet the care needs of each person.
Care records contained risk assessments and risk management plans to protect people from identified risks and helped to keep them safe but also enabled positive risk taking. They gave information for staff on the identified risk and informed staff on the measures to take to minimise any risks.
People were supported to take their medicines as prescribed. Records showed that medicines were obtained, stored, administered and disposed of safely. People were supported to maintain good health and had access to healthcare services when needed.
People were actively involved in decisions about their care and support needs. There were formal systems in place to assess people’s capacity for decision making under the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards (DoLS).
Care plans were written in a person centred approach and focussed on empowering people with personal choice and people being in control of their life. They detailed how people wished to be supported and people were encouraged to make decisions about their care. People participated in a range of activities both in the home and in the community and received the support they needed to help them do this. People were able to choose where they spent their time and what they did.
People had caring relationships with the staff that supported them. Staff spoke with warmth and pride about the progress people had made since they moved to the home. There was a supportive management team which focussed on providing good quality person centred care for people. The management team sought opportunities to seek feedback and acted on this. They also had good communication with people’s relatives and used a number of different methods to keep them informed of what was happening within the service.