Ashwood Rest Home

Ratings

• Overall

  Good

• Safe

  Good

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Good

Our view of the service

We carried out this assessment between 30 April and 23 May 2024. We completed inspection site visits on 30 April, 1 and 10 May 2024. We looked at the following quality statements as part of the assessment, supporting people to manage risks, safe environments and learning culture. This assessment was prompted after a review of recent statutory notifications submitted by the provider. We wanted to gain assurances for how the provider assessed and managed risks related to people’s safety and the care home environment. Ashwood Rest Home is a care home that provides accommodation and personal care for up to 39 people. At the time of our assessment there were 29 people living at the service, some of whom were living with dementia. The service specialises in providing care for adults over 65 years of age. In this assessment we found that the provider was very responsive to issues raised about window restrictors and robustness of risk assessments around the stairs. They took immediate action to ensure all window restrictors were in line with requirements. This helped to improve safety by reducing the risk of people falling from a height. The provider’s risk assessments around the use of stairs needed development to ensure they reflected all actions considered and taken to reduce the risks identified. The registered manager made changes to risk assessments to improve their detail and robustness. There were safe policies and procedures in place to maintain other aspects of the safety of the service, including risks related to fire and water safety. Risk assessments around people’s health and medical conditions were detailed and regularly reviewed. Staff understood the support people needed and were able to follow guidance set out in care plans. The registered manager promoted a positive and pro-active learning culture within the service The registered manager was developing systems to analyse accidents and incidents to promote learning.

People's experience of this service

People were happy with the overall standard of care at the service. They told us staff were attentive and they were supported to manage risks related to their care. People told us they felt safe, had the appropriate levels of care and the right equipment in place to meet their needs. People did not raise any concerns around how accidents and incidents were responded to. They felt confident that the provider’s responses to these events helped keep them safe.