Hartington Road Care Home

Updated 12 November 2020

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

This was a targeted inspection looking at the infection control and prevention measures the provider has in place. As part of CQC’s response to the coronavirus pandemic we are conducting a thematic review of infection control and prevention measures in care homes.

This inspection took place on 22 October 2020 and was announced. The service was selected to take part in this thematic review which is seeking to identify examples of good practice in infection prevention and control.

Updated 12 November 2020

About the service

Hartington Road Care Home is registered to provide accommodation for up to eight people who have a learning disability and/or mental health needs. Accommodation is over two floors. There are six single occupancy rooms and one shared room, two communal lounges, two kitchens, and a secluded garden area. At the time of inspection there were six people using the service.

The service has a registered manager. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act.

The service incorporates the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

People’s experience of using this service

People were safe at Hartington Road. They had trusting relationships with staff who knew how to protect them from harm. The home was well-staffed and people were supported in the home and in the wider community. Staff managed people’s medicines safely. The home was clean and tidy throughout.

People’s needs were assessed before they came to the home to ensure they could be met. Staff had the training they needed to provide good quality care. The home provided a nutritious range of halal, vegetarian and traditional English meals. Staff ensured people’s healthcare needs were met. Staff knew how to support people in making decisions and choices about their care and lifestyle.

The staff team were caring and kind. People sought staff out when they needed assistance or company. The home was multicultural, celebrated diversity, and met the needs of people from a variety of cultural and religious backgrounds. Staff supported people to have contact with their families and friends. People were encouraged be as independent as possible and make choices about their lifestyles.

People had personalised care and staff were responsive to people’s needs. They communicated with them in their preferred language, reassured them if they were distressed, and encouraged them to take part in social and leisure activities. Staff used pictures and symbols to assist people to communicate and understand information. The staff team were multilingual and spoke with people in English and Asian languages.

The home had a calm and happy atmosphere. It was well-managed, and people and staff had a say in how it was run. Care workers told us the registered manager always put the people using the service first and was supportive of the staff team. The home’s quality assurance system ensured all aspects of the service were audited and improvements made if necessary.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

At the last inspection we rated this service as Good (report published on 18 November 2016).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.