The Care Quality Commission
  • Dentist
  • Dentist

Archived: Church Road Dental Practice

4a Church Road, Welwyn Garden City, Hertfordshire, AL8 6NE (01707) 334444

Provided and run by:
Dr. Pardip Sansi

Important: The provider of this service changed. See new profile

All Inspections

21 November 2013

During a routine inspection

We spoke with one person who used the service. They told us that the dentist had discussed the options for treatment available to them. They had then decided on the course of treatment that they wanted. We also looked at the comments made on survey forms completed by people who had used the service. One person commented, "I am very happy with the service received from [dentist]." Another person had commented, "Excellent staff, very friendly and helpful."

On the day of our inspection the reception area was clean and bright. The service employed a cleaner who carried out a deep clean of the premises on a weekly basis. The reception staff cleaned the communal areas whilst the dental nurses were responsible for the cleaning of each treatment room before and between people being treated.

We saw that the dentists and dental practitioners completed the required amount of continuous professional development to maintain their professional registrations. Staff received annual appraisals of their work.

The service administrator told us that 30 survey forms for each dentist were sent to people who used the service every six months. A summary of a survey completed in March 2013 showed that the people were very satisfied with the quality of the service provided. One comment we saw stated, "Professional, clean practice. Good customer service."