2 May 2013
During a routine inspection
We found that treatment was planned and delivered in ways that were intended to ensure people's safety and welfare. Medical histories and individual treatment plans were in place. Staff knew how to deal with foreseeable emergencies.
We found that all areas of the practice were clean and hygienic. One patient said, 'Its always clean, there's no problems there'. We found effective systems to prevent, reduce and control the risk of infection. A comprehensive set of infection control policies and procedures were in place and we found these were followed in practice.
The practice employed staff who were appropriately qualified to provide a safe and effective service. We found that a suitable recruitment process was used.
We found that patients and staff were able to give their views about the service and that these were taken into account in the way the service was provided.
We found that suitable systems were in place to monitor the quality of the service being provided.