The Care Quality Commission
  • Dentist
  • Dentist

Archived: Hanlon and Gardner Corsham Practice

53 Pickwick Road, Corsham, Wiltshire, SN13 9BS (01249) 713316

Provided and run by:
Hanlon And Gardner Dental Surgeons

All Inspections

9 September 2013

During a routine inspection

We met with one person who was attending the practice to see the dentist and hygienist. They told us they 'always had fantastically reliable treatment' and considered Hanlon and Gardner in Corsham to be a 'long term reliable practice'. They said that they felt the people of Corsham valued the practice. The person told us how they had moved away from the area for a while but continued to visit the practice during that time as they had never felt pressurised into having treatment they did not need.

We saw there was a range of information available for people about oral health, treatment, costs and how to make a complaint.

Treatment was planned, based on assessment of need and people gave consent to proposed treatments in advance. The provider had arrangements in place to deal with unforeseen medical emergencies and to protect children and vulnerable adults.

The practice was clean and there were good arrangements for maintaining the environment to ensure the risk of infection was minimised.

People were supported by staff who were suitable for the role they performed and had opportunities to update their learning. Staff told us they felt supported.

The provider had arrangements to ensure the quality of the service was checked and improvements made where necessary.