Updated 20 September 2023
We undertook a focused inspection of Dillwyn and Caroline Griffiths Dental Surgery on 5 September 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who had remote access to a specialist dental advisor.
We had previously undertaken a comprehensive inspection of Dillwyn and Caroline Griffiths Dental Surgery on 7 March 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Dillwyn and Caroline Griffiths Dental Surgery on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
As part of this inspection we asked:
- Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 7 March 2023.
Background
Dillwyn and Caroline Griffiths Dental Surgery is in Radlett, Hertfordshire and provides private dental care and treatment for adults and children.
There is step free access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces are available at the front of the practice. The practice has made reasonable adjustments to support patients with access requirements.
The dental team includes 2 principal dentists, 1 trainee dental nurse and 1 receptionist. The practice has 2 treatment rooms.
During the inspection we spoke with the 2 principal dentists. We looked at practice policies, procedures and other records to assess how the service is managed.
The practice is open:
Monday from 9am to 5pm
Tuesday from 8am to 12pm
Wednesday from 10.30am to 6pm
Thursday from 10am to 6pm
Friday from 7.30am to 11am.