24 February 2012
During a routine inspection
37 surveys were returned to us from people who use the service telling us their views about the Dental Practice and the service they had received.
Comments included:
"They always have time for you as a person,very friendly staff, polite and helpful''.
"I feel very comfortable when I go, nothing is too much trouble''.
" I have been going for many years always made to feel welcome, they are very efficient and alleviate any fears''.
"Excellent service'.
Other comments about the service provided have been included in the main body of the report.
We saw records relating to the treatment and assessments undertaken by the dentist to ensure the dentist had the relevant information about each individual.
The information we obtained from our contact with people and the questionnaires returned to us, told us in general people were happy with the treatment they received.