The Care Quality Commission
  • Dentist
  • Dentist

Archived: Bromsgrove Family Dental Practice

1a Highfield Road, Bromsgrove, Worcestershire, B61 7BD (01527) 874537

Provided and run by:
Mrs. Sarah Greenhouse

Important: The provider of this service changed. See new profile

All Inspections

6 March 2013

During a routine inspection

During the inspection we spoke with two dentists and three dental nurses, one of whom was also the practice manager. After the inspection we spoke by telephone with five people who had used the practice to ask them about their experiences of the service.

The people we spoke with were complimentary about the service they had received. One person told us that they had: 'Confidence' in the dentist. Another person said that the staff were: 'All lovely, friendly and very nice.'

Systems were in place to ensure that the practice was clean and that instruments were sterilised. This was to make sure that people were not placed at risk of cross infection.

Arrangements were in place to make sure that people were protected from the risk of harm.

Checks had been undertaken on newly recruited staff to make sure they were suitable to work with vulnerable people.

There were systems in place that make sure people that used the practice were asked for their views about the service they received. This was so that the provider could use this information to make any necessary improvements. Audit systems were in place which made sure that people were not placed at risk of receiving inappropriate care and treatment.