18 April 2013
During a routine inspection
People were given appropriate information and support. One person told us: "The dentist always goes through things with me and explains the options."
One person said: "I know I am getting good quality treatment and care." We found that the dentists had systems in place to bring all information together to assist in forming the treatment plan and measures were in place to meet people's emergency health needs as required.
People told us they always found the premises very clean. We saw that procedures were in place to monitor cleaning and ensure tasks were completed. With regard to the equipment used we found that care was taken to ensure people's safety and welfare.
The people we spoke with were very complimentary about the staff. They said: "They're all very friendly and prepared to spend more time with you" and "All the staff are very nice with the children and encourage them to ask questions." We found that the staff received training and support.