Updated 8 December 2017
We carried out this announced follow-up inspection on 22 November 2017. The inspection was led by a Care Quality Commission (CQC) inspector who was supported by a specialist dental adviser.
At the previous comprehensive inspection on 28 April 2017 we found the registered provider was providing safe, effective, caring and responsive care in accordance with relevant regulations. We judged the practice was not providing well-led care in accordance with regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for G M Burr & Associates on our website www.cqc.org.uk.
The provider submitted an action plan to tell us what they would do to make improvements. We undertook this inspection on 22 November 2017 to check that they had followed their plan. We reviewed the key question of well-led.
Our findings were:
Are services well-led?
We found that this practice was providing well-led care in accordance with the relevant regulations. They demonstrated they had taken action to address the shortfalls and regulatory breach we identified when we inspected their practice on 28 April 2017.
The provider had made improvements with regard to:
- Ensuring systems were in place to assess, monitor and improve the quality of the service.
- Ensuring the practice established an effective system to assess, monitor and mitigate the various risks arising from undertaking of the regulated activities.
There was an area in which the provider could make improvements. They should:
- Review the practice's protocols for completion of dental care records taking into account guidance provided by the Faculty of General Dental Practice regarding clinical examinations and record keeping.