The Care Quality Commission
  • Dentist
  • Dentist

Archived: Impressions Dental Care

49 Victoria Street, Kimberley, Nottingham, Nottinghamshire, NG16 2NH (0115) 938 2577

Provided and run by:
Mrs. Marlita Johnson

Important: The provider of this service changed. See new profile

All Inspections

6 February 2014

During a routine inspection

We asked to speak with people who had attended an appointment during our inspection of the practice. We spoke with four people and asked them for their views about the practice and the service they received. People's comments included: 'It's always been fantastic here, I can't fault it. I've never had any problems.' 'I have complete confidence in my dentist; I keep coming here as I feel safe. All the staff do a superb job and I can only recommend the practice.' 'The team, you can't differentiate between them, it's the highest level of professionalism. They've embraced technology, which includes me getting text alerts to remind me I have an appointment.' 'I think the practice is outstanding, I have no fear and they're highly efficient.'

We found by speaking to and observing staff that there were effective systems in place to reduce the risk and spread of infection. We reviewed the infection prevention and decontamination records and policies and found them to be up to date.

We found by speaking with staff and reviewing records that the dentists and dental nurses regularly accessed training and staff records included a Criminal Record Bureau disclosure, confirmation of staff identity and a certificate detailing their current registration with the General Dental Council.

The provider had an effective quality assurance system, which included seeking the views of people registered at the practice. There were systems in place which checked the maintenance of equipment along with health and safety audits, which the provider used to develop the service and promote the health, safety and welfare of people using the service and its staff.