The Care Quality Commission
  • Dentist
  • Dentist

Archived: Park Avenue Dental Practice

15 Park Avenue, Redcar, North Yorkshire, TS10 3LA (01642) 477000

Provided and run by:
Mr. Michael Barnett

Important: The provider of this service changed. See new profile

All Inspections

5 April 2013

During an inspection looking at part of the service

We did not speak to any people who used the service during the inspection as we visited over the lunch time period.

We found that procedures were in place and guidance was followed so people who use the service were protected from the risk of infection.

8 October 2012

During a routine inspection

We found that people who used the service had their privacy, dignity and independence respected, and that their views and experiences were taken into account in the way the service was provided and delivered in relation to their care. We found that people were involved in their treatment planning and that the care, treatment and support they received met their needs and promoted their welfare.

We found that people who used the service were cared for in a clean and hygienic environment. However the provider did not have an effective system of stock rotation ensuring that people would be protected from risk of infection.

We found that people who used the service were cared for, or supported by, suitably qualified, skilled and experienced staff. We saw that there was an effective complaints system available and accessible to people who used the service. Comments and complaints made by people who used the service were responded to appropriately, and people were provided with information about how their complaint had been handled.

One person we spoke with told us, "I am generally really happy with the service here, we talk about our families and the girls that work here are really great." Another person told us "It is fantastic I would definitely recommend it to others."