The Care Quality Commission
  • Dentist
  • Dentist

Archived: Sarum Dental Practice

208 Castle Street, Salisbury, Wiltshire, SP1 3TE (01722) 333324

Provided and run by:
Dr. Peter James

Important: The provider of this service changed. See new profile

All Inspections

During a check to make sure that the improvements required had been made

At our last inspection in December 2013 we found people were not protected against risks associated with infection control. This was because the provider did not have appropriate arrangements in place to safely prevent and control infections. The provider sent us an action plan to show how they planned to address these concerns. This inspection was to follow up on the shortfalls identified and actions subsequently taken by the provider.

5 December 2013

During a routine inspection

During our inspection we spoke with two people attending the practice for appointments. They described the service as 'very good' and said 'I have never had the need to make a complaint, although I would feel confident to do so.'

People said and we saw records which demonstrated people were well informed of the options available to them. One person said they had a private dental insurance plan so there was no issue with the proposed cost of treatment. Another person said they had been fully involved in the choices about their treatment.

We observed people were welcomed warmly by all of the staff. We heard people being spoken to in a quiet and courteous manner. People spoke positively about their experiences of the reception staff and clinical staff. One person told us 'the hygienist is very good.'

The practice had appropriate drugs and equipment available in the event of a medical emergency. Staff received annual training on medical emergency procedures

We saw the practice had policies and procedures in place to safeguard children and adults. Staff were aware of the policies and where they could access information if they were concerned about someone's safety. Not all staff had attended safeguarding training.

People told us they were very happy with the standard of cleanliness at the practice. We noted regular audits of infection control had not taken place, as recommended in the Department of Health's guidance HTM01-05.