16 January 2014
During a routine inspection
People told us treatment was delivered in accordance with their individual treatment plan. One person told us, "we discuss what needs to be done and how it can be done and then he does it." People we spoke with were satisfied with the service at the surgery and with their treatment. One person told us, "the treatment here is good." Another person told us, "the staff are all very nice here. I've been coming here for 20 years and I won't go anywhere else."
People were protected from the risk of infection because appropriate guidance had been followed. People were treated in a clean, hygienic environment. There were systems in place to ensure the equipment used was safe and well maintained.
We found that staff felt supported by the provider and received adequate professional development, training and supervision.