- Dentist
Priory Dental Practice
Report from 25 July 2024 assessment
Contents
Judgements
Our view of the service
We carried out this on-site announced assessment on 18 November 2024. We found the practice had met all regulations. Recruitment procedures generally reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. The practice is in Bedford and provides NHS and private dental care and treatment for adults and children. There was step free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice. The practice had 3 treatment rooms. At the time of our assessment, the dental team included 4 dentists, 1 dental nurse, 3 trainee dental nurses and 1 receptionist.
People's experience of this service
Two weeks before our onsite assessment, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 36 patients. Comments received noted the friendly and caring nature of staff, good communication, and the high quality of dental care. Patients commented positively about the standards of cleanliness. Patients felt able to book appointments within an acceptable timescale for their needs. Patient feedback provided a positive view of the dental team and care provided by the practice.