The Care Quality Commission
  • Dentist
  • Dentist

Archived: Hadley Wood Dental Practice

16 Crescent West, Barnet, Hertfordshire, EN4 0EJ (020) 8441 0257

Provided and run by:
Howard Marshall Dentistry

Important: The provider of this service changed. See new profile

All Inspections

26 February 2013

During a routine inspection

Patients told us that treatment was explained to them by staff in the surgery in private, that they were given choices of treatment, were able to express their views and were involved in making decisions about their care and treatment. One patient told us that "I was told what the treatment would involve and I was given costs and options."

We spoke with staff and saw records that showed care and treatment was planned and delivered in line with their individual treatment plan. Patients were recalled at intervals based on their individual needs. One patient said "I am very satisfied." All of the patients we spoke with said they would recommend the dentist.

Staff were aware of patient safety and child protection policies and procedures and knew to report any allegations of abuse to the manager, the local authority and police as necessary.

The premises were clean and well maintained. One patient told us cleanliness was 'excellent". We saw that audits had been carried out by the provider to monitor infection control guidelines as detailed in Department of Health Technical Memorandum 01-05 (HTM 01-05).

We saw that patients' personal records including medical records were stored securely and were kept up to date. Records were retained and stored in accordance with the Data Protection Act 1998.