21 February 2013
During a routine inspection
People gave us positive examples of the care they received. People told us they were given information about their treatment and the cost of this. There was medication and oxygen available for medical emergencies and staff were trained to know what to do if a person became unwell at the practice.
The practice was clean and people we spoke with confirmed that this was their experience too. One person told us, 'it is always pristine'. There were suitable arrangements for the cleaning, sterilising and storing of instruments. Staff described these procedures to us confidently. The dental chairs were torn. The owner of the practice told us these were due to be replaced.
The dental team were qualified and maintained their continuous professional development (CPD) as required by the General Dental Council (GDC). We found that staff had received child protection training but had not had adult protection training.
The practice had not received any complaints. People told us they never had any concerns but would feel able to staff at the practice if they did. The complaints information at the practice needed to be updated to remove references to the Healthcare Commission which no longer exists.