Updated 15 October 2019
We undertook a focused inspection of this dental surgery on 25 September 2019. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
We undertook a comprehensive inspection of the practice on the 9 April 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was still not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Station Road dental surgery on our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
We found this practice was providing well-led care in accordance with the relevant regulations
Background
Station Road Dental Surgery is a well-established practiced based in Beccles that provides both NHS and private dental treatment. There is a branch practice close by by the same provider and between them they provide dental services to approximately 23,000 patients. Some of the staff work across both sites, and the team consists of nine dentists, one hygienist and 20 dental nurses. At this site there are four treatment rooms.
The practice opens on Mondays to Thursday form 8 am to 5.30 pm, and on Fridays from 8 am to 3.30pm.
The practice is owned by an individual who is the principal dentist there. He had the legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and its associated regulations about how the practice is run.
Key findings
The provider had taken satisfactory action to become compliant with the breach for regulation 17 that we had identified in our previous inspection of this practice.