The Care Quality Commission
  • Dentist
  • Dentist

Stedham House Dental Surgery

34 Ewell Road, Surbiton, Surrey, KT6 6HX (020) 8399 2376

Provided and run by:
Stedham House Ltd

All Inspections

During an assessment under our new approach

We carried out this on-site announced assessment on 16 July 2024. We found the practice had met regulations. The practice had systems to manage risks. Recruitment procedures reflected current legislation. Infection control procedures followed published guidance. Patients’ care and treatment was provided in line with current guidance. Patients were treated with dignity and respect. At the time of our assessment, patients could access care, support and treatment when required. There was effective leadership and a culture of continuous improvement. The practice is in the London Borough of Kingston upon Thames and provides NHS and private dental care and treatment for adults and children. At the time of our assessment, the dental team included 2 principal dentists, 2 associate dentists, 4 dental nurses, 2 dental hygienists, 1 practice managers and 4 receptionists. The practice had 4 treatment rooms. During the assessment we spoke with one of the principal dentists, 1 dental nurse, 1 dental hygienists and the practice manager.

13 February 2014

During a routine inspection

During our visit we spoke to the dentists, the practice manager, dental nurses and people using the service.

We saw that people were given detailed treatment plans with a description of the options, risks and benefits and proposed costs. People we spoke with confirmed they had received information about planned treatment, the costs and were able to ask questions. They had also completed medical history forms which were updated at each appointment and scanned on the computerised patient record.

There were clear procedures in place to ensure the treatment areas were clean and reduced the risk of cross contamination between dirty and clean dental equipment. People we spoke with thought the treatment areas were very clean.

Staff we spoke with felt they had enough support from the management and were confident to ask any questions or raise concerns with them. They also felt that they received a good standard of training and were supported in completing courses for continuing professional development.

People we spoke with were very happy with the treatment they had received. They said "The staff are always polite", "The reception staff are very helpful" and "My dentist is extraordinarily good".