Updated 7 May 2024
We carried out this on-site announced assessment on 9 July 2024. We found the practice had met regulations. The practice had systems to manage risks, and the recruitment procedures reflected current legislation. Infection control procedures followed published guidance. Patients’ care and treatment was provided in line with current guidance. Patients were treated with dignity and respect. At the time of our assessment, patients could access care, support and treatment when required. There was effective leadership and a culture of continuous improvement. QAD GB Limited-Hemel Hempstead is in Hemel Hempstead, Hertfordshire and provides NHS and private dental care and treatment for adults and children. At the time of our assessment, the dental team included the principal dentist and 4 associate dentists, 3 dental nurses, 2 trainee dental nurses, 2 dental hygienists and an administrator. The lead dental nurse also fulfilled the role of practice manager. The practice had 3 treatment rooms. During the assessment we spoke with the principal dentist, 3 dental nurses and 1 hygienist.