The Care Quality Commission

Archived: Kelvin House Dental Practice

2 Nelson Road, Whitstable, Kent, CT5 1DP (01227) 771323

Provided and run by:
Mr Charles Baker

Important: The provider of this service changed. See new profile

All Inspections

13 November 2012

During a routine inspection

Patients said that they were satisfied with the service provided. They thought that they had been given enough information about their treatment and about any charges they might have to pay. They said staff were courteous and that their treatment had met their dental needs. They were confident there were good standards of hygiene in the practice.

All of the four patients with whom we spoke gave us positive feedback about the practice. One of them said, 'I'm very pleased overall with the practice. I've never at all thought I was under pressure to have unnecessary treatments done and I'm confident my dentist gives me the dental care I need.' Another patient said, 'I'm always impressed with how clean and tidy the surgery room is. It looks clinical like you'd expect and it gives me confidence that things are run in a professional way.'