Updated 5 April 2023
We undertook a follow up focused inspection of The Dental Practice Duffield on 21 March 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who had remote access to a specialist dental advisor.
We had previously undertaken a comprehensive inspection of The Dental Practice Duffield on 20 September 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for The Dental Practice - Duffield on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
As part of this inspection, we asked:
- Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 20 September 2022.
Background
The Dental Practice is in Duffield and provides NHS and private dental care and treatment for adults and children. The NHS contract is for the treatment of children and makes up approximately 10% of the workload.
There is ground floor access within the practice for people who use wheelchairs and those with pushchairs. A removable ramp is available if needed to negotiate the small step at the front door. Car parking spaces, including dedicated parking for disabled people, are available on site at the practice. The practice has made adjustments to support patients with additional needs. These include ground floor treatment rooms, an accessible toilet and a dental chair designed to help patients with restricted mobility to transfer from a wheelchair or walking frame.
The dental team includes 4 dentists, 5 dental nurses, including 2 trainee dental nurses and 2 receptionists. The practice has 2 treatment rooms.
During the inspection we spoke with 2 dentists, 3 dental nurses and 1 receptionist. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
Monday to Friday from 9am to 5pm