The Care Quality Commission
  • Dentist
  • Dentist

Archived: Darrah Gibney & Cracknell - St Paul's Square

14 Duke Street, Southport, Merseyside, PR8 2AQ (01704) 533686

Provided and run by:
Darrah Gibney & Cracknell

Important: The provider of this service changed. See new profile

All Inspections

20 March 2013

During a routine inspection

During the inspection we were able to speak with a patient. They told us they were very pleased with the service they received. The person confirmed the staff were polite and took time to explain the different treatments. They told us the surgery was 'like a family' and they confirmed they had every confidence in the staff.

We saw plenty of information about the dental surgery in the reception area. Patients had the information they needed about the dental surgery and the treatments available.

We looked at two dental treatment plans and this showed people had been asked to give their consent to the treatment. The treatment plans also showed the treatment options people had been offered. People therefore understood the treatment choices available to them and they were involved in making decisions about their treatment.

We found effective checks of equipment and monitoring arrangements for infection control. This meant patients received care and treatment in a clean, hygienic and safe environment.

Staff received training and appraisals to ensure they had the skills and knowledge to work safely and to promote their professional development.

We found there were systems in place for gathering, recording and evaluating information about the service to ensure people received safe, effective care, support and treatment.