The Care Quality Commission

Archived: Clevedon Dental Care

34 Kenn Road, Clevedon, Somerset, BS21 6EW (01275) 872835

Provided and run by:
Adeyemi Opaleye and Robert Middlefell

Important: The partners registered to provide this service have changed. See new profile

All Inspections

8 February 2013

During a routine inspection

We spoke to three patients who received treatment on the day of our visit. All the patients we spoke to were very satisfied with the quality of care received. One person said he was "very pleased with the standard of care". We found the staff very friendly and helpful and this was confirmed when we spoke to patients.

The three patient's commented on how friendly, polite and caring the practice staff were. One patient on the day of our visit said "they always explain what is going to be done". Another patient commented that the practice provided "a really good standard of care".

All three patients commented on the cleanliness of the practice. One person said the cleanliness was "not a problem" We found the practice clean and tidy this was confirmed through observing patient feedback survey. All three people we spoke to would recommend the practice to their family or friends.

We found that all three patients were given appropriate information and choices about their treatment options and the associated costs. The prevention of dental problems was always emphasised by the dentists and the hygienist. One patient commented that with respect to dental health, "prevention was very good, especially as I'm a smoker, they always stress about quitting smoking". This was confirmed when reviewing clinical records. All three patients commented how easy it was to make an appointment. They said they only had to wait a short while for an appointment even when they had problems.