2 April 2012
During a routine inspection
Patients told us the dentist informed them of the action that they could take to improve their dental health. They confirmed that they felt involved in their dental treatment plan, and were provided with treatment options, which were explained to them in a way they understood. They told us the costs of treatments were made clear to them before treatment commenced, and they were asked for their consent prior to all treatment. Patients said their privacy and dignity were respected and the dental surgery was always very clean.
We saw there were arrangements for infection control checks and cleaning tasks to be carried out. Staff were knowledgeable regarding infection control and decontamination procedures for equipment and instruments used. Equipment had been checked and maintained by specialist contractors.