Kings Heath Dental Practice

Updated 22 September 2017

Kings Heath Dental Practice provides both NHS and private dental care for adults and children. The practice is situated in a converted residential property with some patient facilities on the ground floor and some on the first floor of the property. The practice has four dental treatment rooms and a separate room used to complete part of the decontamination process. There is also a reception and waiting area.

Services provided include general dentistry, dental hygiene and cosmetic dentistry such as white fillings.

The practice is open from 8am to 6.30pm Monday, 8am to 6pm Tuesday and Thursday, 8am to 5.30pm Wednesday and 8am to 5pm Friday. The practice closes for lunch between 1pm to 2pm.

The practice owner is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.

The practice has three part-time dentists. They are supported by two dental nurses, two trainee dental nurses, two part time dental hygienists and four receptionists.

Updated 22 September 2017

We carried out an announced comprehensive inspection of this practice on 25 November 2015 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was providing safe, effective, caring and responsive care in accordance with relevant regulations.

A breach of legal requirements was found and we judged that the practice was not providing well-led care in accordance with regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.

After the comprehensive inspection, the practice wrote to us to say what they would do to meet legal requirements in relation to the breach.

We undertook this focused inspection to check that they had followed their plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Kings Heath Dental Practice on our website at www.cqc.org.uk.

We carried out this announced follow up inspection on 17 July 2017 to ask the practice the following key question: Are services well-led?

Our findings were:

Are services well-led?

We found that the provider had taken effective action to deal with the shortfalls we found at our inspection on 25 November 2015. We found that this practice was providing well-led care in accordance with regulation 17.