The Care Quality Commission
  • Dentist
  • Dentist

Archived: Junction Dental Practice

169-171 High Street, Heckmondwike, West Yorkshire, WF16 0DY (01924) 402589

Provided and run by:
Mr. Chamkaur Singh Dhaliwal

Important: The provider of this service changed. See new profile

All Inspections

17 June 2013

During a routine inspection

We spoke with three people who were waiting to see their dentist. They all told us they were happy with the service they received and that they would recommend it. Comments included, "They explain very good," and "It's fine."

During our inspection we spent some of our time observing how reception staff interacted with people. We saw they were polite towards people who came into the practice and towards people on the telephone. They asked people to consent to their dental check up by asking them to complete the NHS consent form. We also observed them explaining a treatment plan to a person and answering their questions.

We looked at nine dental care records of people who received care at this practice. We saw from the records that people's oral health needs were assessed and treatment options were discussed.

We looked around the practice and saw it was clean. The practice manager explained to us the process for cleaning and decontaminating dental instruments and we were happy the procedures compiled with the government guidelines.