27 August 2014
During a routine inspection
Patients were treated with respect and dignity and were involved in discussions regarding their treatment. They were given appropriate support and advice.
Treatment was planned and delivered in a way that was intended to ensure patients' safety and welfare. We heard discussions about treatment options between patients and dentists. The practice had procedures in place to be able to respond to any medical emergency that may have arisen.
The practice had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening. All of the staff had received training in protecting vulnerable adults and children from abuse.
Patients were treated in a clean, hygienic environment and equipment used was tested and maintained in accordance with manufacturer's guidelines.
All of the staff received appropriate professional development and support.
The practice had an effective system in place to identify, assess and manage risks to the health, safety and welfare of patients using the service and others.