29 January 2013
During a routine inspection
One patient told us that the staff and dentists "Were always helpful and informative". People felt they were being treated in a clean and caring environment, and always given privacy. One patient said that "Privacy was never a problem". We found the practice to be clean, comfortable.
We found overall that the patients felt they were being treated well and that they found the staff well trained and organised.
The practice was friendly, welcoming and informative. We saw that patients were listened to in all areas of the practice. The surgery was clean throughout and there was evidence of good quality service delivery. Patients were consented appropriately and the staff were well trained. The practice was well led, and the staff were observed to be well organised.