The Care Quality Commission
  • Dentist
  • Dentist

Archived: Park View Dental Care

107 Norton Way South, Letchworth Garden City, Hertfordshire, SG6 1NY (01462) 684040

Provided and run by:
Mr. Johannes Malan

Important: The provider of this service changed. See new profile

All Inspections

7 November 2013

During a routine inspection

During our inspection we received positive comments about the quality of the service people received. People told us they were fully satisfied with the care and treatment they received from their dentist. One person we spoke with told us their dentist: "Explains everything and takes great care. He is brilliant". Another person said: "It's an excellent service".

We found that dental staff had explained the treatment options to people at the beginning of their consultation and supported people to make informed decisions about their treatment and oral healthcare.

Care records showed people had been given comprehensive dental plans which clearly outlined their treatment.

We found suitable and appropriate infection control processes were in place to ensure people were not exposed to the risks of cross infection and that the appropriate published guidelines had been followed.

All the staff we spoke with said that they felt well supported to do their job and that they received the training they needed.