2 January 2014
During a routine inspection
The practice was able to provide home visits if people had a specific medical need making it difficult for them to attend the surgery.
We spoke with four people during our visit who attended for treatment. All of them told us that they were pleased with the service. One person told us 'This is the best dentist I've ever had'.
We spoke with three staff during our visit. All of the staff we spoke with told us that they had received training in safeguarding vulnerable adults and child protection and that they understood how to recognise and report any concerns they had.
The practice had measures in place to deal with foreseeable emergencies. Staff had received first aid training and all required emergency equipment was up to date and easily accessible.
We saw that clinical areas were clean and well organised. We found that the practice maintained essential standards of infection control.
The practice had checks in place to monitor the quality of care provided. Feedback had been received from people who used the practice. One person had written 'I love your practice and everyone was so kind.'