The Care Quality Commission
  • Dentist
  • Dentist

Archived: York House Dental Practice

249 Berkhamsted Road, Chesham, Buckinghamshire, HP5 3AS (01494) 783874

Provided and run by:
Dr Peter Churchill

Important: The provider of this service changed. See new profile
Important: The provider of this service changed. See new profile

All Inspections

22, 31 May 2013

During a routine inspection

The people we spoke with expressed a high level of satisfaction with the service. They told us staff were welcoming and professional. They said they were always given a full explanation of the outcome of examination and of any treatment proposed and had confidence in the staff. People said they had not met problems in getting an appointment and did not usually have to wait long before being seen by a dentist or hygienist.

Records included details of a person's medical history, of the examination by the dentist, the outcome, and where required, recommendations for treatment and follow up. The service offered treatment under sedation to some people, primarily a minority of people having dental implants. The arrangements for planning, organising and carrying out the procedure ensured the safety of the person receiving treatment under such circumstances.

The service had arrangements in place to protect people from abuse. Those included policy guidance, information, and staff training.

Procedures for protecting people from the risk of infection were in order. Those included a member of staff with lead responsibility for monitoring infection control procedures, the organisation of work in key areas, and periodic audit of the arrangements.

The service's arrangements for the induction of new staff and for staff training and continuing professional development aimed to ensure staff had the knowledge and skills to meet the needs of people using the service.