Updated 4 August 2017
We carried out a comprehensive inspection at this practice on 15 November 2016 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was providing safe, effective, caring and responsive care in accordance with relevant regulations.
We judged that the practice was not providing well-led care in accordance with regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
After the comprehensive inspection, the practice wrote to us to say what they would do to meet legal requirements in relation to the breach.
We undertook this focused inspection on 28 June 2017 to check that they had followed their plan and to confirm that they now met legal requirements. This report only covers our findings in relation to those requirements. You can read the report from our last comprehensive inspection, by selecting the 'all reports' link for Cathedral View Dental Practice on our website at www.cqc.org.uk.
At a comprehensive inspection we always ask the following five questions to get to the heart of patients’ experiences of care and treatment:
• Is it safe?
• Is it effective?
• Is it caring?
• Is it responsive to people’s needs?
• Is it well-led?
Are services well-led?
We found that the provider had taken effective action to deal with the shortfalls we found at our inspection on 15 November 2016. We found that this practice was providing well-led care in accordance with regulation 17.
Background
Cathedral view Dental Practice is a dental practice providing private care for adults and private and NHS care for children. Where private treatment is provided some is under a fee per item basis and some under a dental insurance plan. The practice is situated in a converted residential property with all patient facilities on the ground floor.
The practice has three dental treatment rooms. There is also a reception and waiting area and other rooms used by the practice for office facilities and storage. The practice is open from 8.30am to 5pm from Monday to Friday. The practice closes for lunch between 1pm to 2pm.
The practice has three part-time dentists who are able to provide general dental services including endodontic treatment and some cosmetic dentistry. They are supported by two dental nurses, a trainee dental nurse, three part time dental hygienists, a practice manager and receptionist.
The practice owner is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the practice is run.