1 November 2012
During a routine inspection
People made positive comments and indicated they were pleased with the treatment they received. People described the treatment as, "Superb" and "I couldn't fault it." We considered that people experienced care, treatment and support that met their needs and protected their rights.
We found that people who used the service were protected from the risk of abuse because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.
People told us the practice was always clean. We saw that the treatment room, decontamination room, waiting area and other communal areas were clean and tidy. We concluded that people were cared for in a clean, hygienic environment.
People told us that they thought staff knew what they were doing. People told us,"I don't mind who I see both dentists are so professional." We found that people were cared for by staff who were skilled and supported to deliver care and treatment safely and to an appropriate standard.