The Care Quality Commission
  • Dentist
  • Dentist

Archived: Wansbeck Dental Practice

6 White Lion Street, Holt, Norfolk, NR25 6BA (01263) 710711

Provided and run by:
IDH Limited

Important: The provider of this service changed. See new profile

All Inspections

26 November 2012

During a routine inspection

We spoke with two people when they were alone within the waiting room who were attending appointments at the practice. They told us they felt respected by staff and were fully involved in the decisions about their dental care and treatment. Written information was available for people informing them of the prospective treatment and fee's within the practice brochure and treatment plan they were given by the dentist.

People told us they felt safe in the surgery and felt confident in reporting any issues of concern to any of the staff employed at the practice, although they said they would initially speak to the dentist.

The practice manager made available all the records we asked to see and we saw within these records the practice was proactive in obtaining people's feedback.

One person said "I am very happy with the treatment I get here, the staff are very helpful and polite and know who I am when I walk through the door." Another person told us "All my family come here and we are very satisfied with the treatment we have."