Updated 28 November 2017
We carried out this announced inspection to follow up a Warning Notice served to the providers on 29 September 2017, as they were failing to comply with Regulation 17, (1), Good governance, of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
At the previous comprehensive inspection on the 17 January 2017, we found the registered provider was providing effective, caring and responsive care in accordance with relevant regulations. However, we judged the practice was not providing safe or well-led care in accordance with Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. We conducted a focussed inspection on 25 September 2017, and although we noted improvements in how safe the practice was, we found the provider had made insufficient improvements to address the shortfalls we had identified in how the practice was governed.
You can read our previous report of that inspection by selecting the 'all reports' link for Tooth Booth Needham Market on our website www.cqc.org.uk.
During the inspection we spoke with one of the owners and the practice manager. We checked the decontamination room and viewed a range of paperwork in relation to the management of the practice.
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made sufficient improvements to put right the shortfalls we found at our inspections on the 17 January and 25 September 2017. The provider must now ensure that the newly implemented improvements are embedded and sustained in the long- term in the practice.