During our inspection of Stanes Lodge Dental Practice we interviewed four patients and observed one treatment session. We also spoke with two members of staff and reviewed eleven patient's records.The patients we spoke with were happy with the service they received. They told us 'They give me everything I want from a dentist.' They told us that staff ensured they had given their consent to care and treatment in advance. Patients were aware of their treatment plans and had been given options about the treatment they could have. We were told staff were 'All good.'
Patients felt confident that the dentists were suitably qualified and knowledgeable and we saw that the provider had ensured staff had access to information on safeguarding vulnerable adults and child protection.
People told us that the premises were clean and that staff were seen to wear gloves and masks when they carried out procedures. However, we had some concerns about the infection control practices at the surgery.
When we looked at recruitment files, we saw that the provider had not carried out the necessary checks in relation to recruitment of staff.
People told us they would know who to make a complaint to if they had one, though none of the people we spoke with had any complaints.