The Care Quality Commission
  • Dentist
  • Dentist

Archived: Hinchley Wood Orthodontics

Woodside House, Station Approach, Hinchley Wood, Esher, Surrey, KT10 0SR (020) 8398 3322

Provided and run by:
Dr. Susan Topping

Important: The provider of this service changed. See new profile

All Inspections

28 February 2013

During a routine inspection

Three patients consented and gave us interviews. They told us they understood the treatment they were offered and that the provider had discussed all treatment options with them and given them written treatment plans. All three patients told us that they would recommend this practice to their friends.

We examined five computerised patient record cards which demonstrated evidence of patient involvement in their treatment planning.

We found the practice was clean and well maintained, and this was confirmed by the patients we interviewed. We found certificates in the staff files that demonstrated staff had attended appropriate training for their role.

The standard of orthodontic record card keeping followed current best practice. We found that the patient records contained detailed treatment plans and signed consent forms were present. We found that medical histories were updated for each course of treatment protocol was in place to flag up medical alerts to protect both staff and patients.