6 March 2013
During a routine inspection
Everyone we spoke with who had received treatment said that they had been provided with information about the treatment options available to them. They had discussed these with the dentist. They also said that the costs of treatment had been explained to them. People considered that their dignity and privacy had been respected at all times. They said
the premises were always clean and that staff washed their hands. People said they felt safe in the hands of staff at the practice.