9 November 2012
During a routine inspection
'The dentist explains everything very clearly. He always obtains my consent.'
'I recently had extensive dental treatment. My dentist explained the dental plan very well and checked that I was ok with everything every step of the way.'
'I am 100% happy with everything. I feel safe and in good hands.'
'My dentist is brilliant, first class. I am very happy with everything.'
'The surgery was always very clean.'
'The practice is always clean and tidy.'
'I'm happy with everything. I have a relative who goes to this surgery and she is well looked after.'
'The surgery has a very good staff team, I have no complaints to make.'
We looked at the NHS choices website. This website provides people with an to comment on the service they receive. There was a mixed response to the standard of treatment offered. One person commented the staff were 'friendly' and 'the treatments were fast and painless'. However another person commented that treatments were not carried out properly. A third person commented on the lengthy waiting times.