Archived: Kimpton & Dhody Dental Practice

The dental team consisted of five dentists, three hygienists, 13 dental nurses and two practice managers. All the staff were registered with the General Dental Council.

During this inspection we spoke with two practice managers and a dental nurse. We looked at staff records and the practice's recruitment policy. We found that action had been taken to ensure that all staff had the appropriate safety checks to ensure their suitability to work at the practice.

The dental team consisted of three dentists, two vocational/foundation dentists, four hygienists, one practice manager, one deputy manager and eleven dental nurses. All the staff were registered with the General Dental Council.

We looked at four dental records that showed people were informed of their treatment options and that consent for treatment was obtained before treatment commenced.

Dental records provided detailed information about what treatment the person had received and the frequency of follow up visits.

We found that the decontamination process for dental instruments was satisfactory. We observed that treatment rooms were clean and tidy. One person who used the service said, 'The cleanliness of the practice is excellent.'

Staff recruitment practices were not entirely robust to ensure the suitability of staff.

We found that an effective complaints system was in place and people could be confident that their concerns would be acted on. One person said, 'I've never had any concerns about the service but if I did I would speak to the receptionist.'